Faculty and Staff

Faculty Technical Support

Help with GoVIEW

Faculty who are teaching eCore courses and who need help with GoVIEW or related technical concerns should consult with the USG eCampus Curriculum & Instruction Department.

The USG eCampus Curriculum and Instruction Department is available between the hours of 8:00 AM - 5:00 PM by calling:

  • Jodi Fissel
  • 678-839-2267

Or by email at

24/7 Help with GoVIEW

For after-hours technical support, please contact the D2L Help Center (24/7); The D2L Help Center (DHC) can assist with password resets, help ensure that your computer is configured correctly, show you how to perform tasks in Brightspace, and help you troubleshoot a wide variety of technical problems. The answers to most faculty questions are available in the GeorgiaVIEW Knowledge Base, so please search it before opening a support ticket with the DHC.


For questions related to eCore policies, pedagogical questions, or emergency issues that cannot be resolved by the DHC, faculty may e-mail the eCore Director of Curriculum and Instruction, Christy Talley-Smith, at