(not testing issues - Testing Coordinators are only covering the proctored experiences)
For proctored exam issues or assistance between Mon - Fri 8:00 AM - 5:00 PM, Contact eCore Testing Coordinators
General Proctored Exam Questions
Issues Taking a Proctored Exam or Accommodation Questions
The extensive resources of GALILEO are available to students enrolled in eCore courses. GALILEO stands for GeorgiA LIbrary LEarning Online. As a world wide web-based virtual library, it provides access to multiple information resources, including secured access to licensed products. You will have access to over 100 databases indexing thousands of periodicals and scholarly journals. Over 2000 journal titles are provided in full-text. Other resources include encyclopedias, business directories, and government publications.
For more information on Library Resources, see the eCore Student Guide.
If you need assistance with library resources, please contact USG eCampus, at email@example.com
To chat live with an embedded librarian or place your question as a ticket in our queue, please visit us via LibChat.
Connect with a STEM tutor for math and science help during live chat hours, or post your question to your course's discussion board. For a response within 1 business day, please email firstname.lastname@example.org.
For 24/7 tutoring help for all eCore courses, please visit tutor.com where you can connect with a tutor now, schedule a tutoring session, submit a paper for review within 12 hours, and drop off a math question.
In addition to free online tutoring services, the following resources are also available to students for assistance in many elements of writing and grammar.
Connecting with an English tutor for writing help such as topic development, sentence structure, grammar, citation checks, paper formatting, and more! During online office hours, connect with an English tutor via chat or BlackBoard Collaborate. During offline hours, post your question to the discussion board or submit your paper for review in the Paper Drop-Off assignment folder.
For 24/7 English tutoring help for all eCore courses, please visit tutor.com where you can connect with a tutor now, schedule a tutoring session, and submit a paper for review within 12 hours.
Citation Machine. This is a simple site application that allows you to gain correct citation for both in-paper citing and bibliography citing. While at the site, click on the type of referencing you will need for your paper (APA, MLA, etc). Decide what type of publication you need to cite, fill the blank spaces with your reference information and press submit. The site will give you the correct in-paper citation, as well as bibliography citation.
The Acadia University's Vaughn Memorial Library, you will choose a cartoon character in a Flash tutorial to learn about early planning, how to paraphrase and quote, citing and where to get help. Avoid making plagiarism mistakes by accessing this simple and fun tutorial.
The Purdue Online Writing Lab (OWL) offers information concerning process, rhetoric and logic, different kinds of essay genres, style and language, and citation.
The University of North Carolina at Chapel Hill, has links to advice on everything from writing introductions and conclusions to structuring arguments.
Access to the eCampus Librarian Support & Services course is available to all students enrolled in eCore courses. This course gives students online access to a librarian who can assist with the following:
The eCampus Librarians provide support through a variety of avenues and resources, such as Discussion Boards to which students can post questions or discuss various research related topics, Video Tutorials on topics like "Avoiding Plagiarism" or "GALILEO Tips"” and links to outside resources.
eCampus Librarians also offer virtual office hours during which students can receive one on one help through real-time chat or Blackboard Collaborate.
Students may access the eCampus Librarian Support & Services course by selecting the course from the drop down menu on their GoVIEW homepage or by clicking on the eCampus Librarian Support and Services widgit located within each course.