Contact the eCore Helpdesk for log in issues or assistance during business hours:
678-839-5300 or Toll Free 1-855-93ECORE
24 hours a day / 7days a week D2Lhelp.view.usg.edu
Toll FREE 1-855-772-0423
(not testing issues - Testing Coordinators are only covering the proctored experiences)
For proctored exam issues or assistance between Mon - Fri 8:00 AM - 5:00 PM, Contact eCore Testing Coordinators
General Proctored Exam Questions
678-839-5300
Issues Taking a Proctored Exam or Accommodation Questions
678-839-4900
The extensive resources of GALILEO are available to students enrolled in eCore courses. GALILEO stands for GeorgiA LIbrary LEarning Online. As a world wide web-based virtual library, it provides access to multiple information resources, including secured access to licensed products. You will have access to over 100 databases indexing thousands of periodicals and scholarly journals. Over 2000 journal titles are provided in full-text. Other resources include encyclopedias, business directories, and government publications.
For more information on Library Resources, see the eCore Student Guide.
Access to the eCampus Library and Writing Center course is available to all students enrolled in eCore courses. This course gives students online access to a librarian who can assist with the following:
The eCampus Librarians provide support through a variety of avenues and resources, such as Discussion Boards to which students can post questions or discuss various research related topics, Video Tutorials on topics like "Avoiding Plagiarism" or "GALILEO Tips" and links to outside resources.
eCampus Librarians also offer virtual office hours during which students can receive one on one help through real-time chat or Blackboard Collaborate.
Students may access the eCampus Library and Writing Center course by selecting the course from the drop down menu on their GoVIEW homepage.
Contact a librarian for assistance by emailing elibrarians@ecampus.usg.edu.
To chat live with an embedded librarian or place your question as a ticket in our queue, please visit us via LibChat.
Connect with an eCampus STEM tutor for math, science, and technology help during live chat hours, or post your question to your course's discussion board. For a response within 1 business day, please email stemtutors@ecampus.usg.edu.
For 24/7 tutoring help for all eCore courses, please visit tutor.com where you can connect with a tutor now, schedule a tutoring session, submit a paper for review within 12 hours, and drop off a math question.
Connecting with an English tutor for writing help such as topic development, sentence structure, grammar, citation checks, paper formatting, and more! During online office hours, connect with an English tutor via chat or BlackBoard Collaborate. During offline hours, post your question to the discussion board or submit your paper for review in the English Writing Tutor Paper Drop-Off assignment folder or email englishtutors@ecampus.usg.edu.
For free 24/7 online tutoring in all eCore subjects, click on Free Tutoring on the navigation bar in your course and select tutor.com. You can connect with a tutor now, schedule a tutoring session, and submit a paper for review within 12 hours.
Visit the USG Participating Institutions page for information about on-campus tutoring resources at your home institution.
If you need additional assistance, please contact USG eCampus at stemtutors@ecampus.usg.edu, or 678-839-5300 or 1-855-93ECORE (1-855-933-2673).
In addition to free online tutoring services, the following resources are also available to students for assistance in many elements of writing and grammar.
Connect with an English Tutor for writing help such as topic development, sentence structure, grammar, citation checks, paper formatting, and more! During online office hours, connect with an English Tutor via chat or BlackBoard Collaborate. During offline hours, post your question to the discussion board or submit your paper for review in the English Writing Tutor Paper Drop-Off assignment folder or email englishtutors@ecampus.usg.edu.
Access to the eCampus Library and Writing Center course is available to all students enrolled in eCore courses. This course gives students online access to a librarian who can assist with Research, Finding Appropriate Materials, Formatting and Citation Style, Finding Study Aids, Microsoft Office Programs.
Contact a librarian for assistance by emailing elibrarians@ecampus.usg.edu.
To chat live with an eCampus librarian or place your question as a ticket in our queue, please visit us via LibChat.
The tutor.com writing center can be accessed from the Free Tutoring link on the navigation bar in your course. Connect with a tutor for writing assistance or submit your paper/writing for review within 12 hours.
GALILEO. Each resource located in GALILEO provides information on citation formatting. Just click Cite in the tools bar on the right and search for the correct formatting style in the Citation Format box.
Zotero. Zotero is a citation generator that pulls metadata from online publications and creates bibliographies from this information. This requires 2 free downloads: 1 download for the standalone application and 1 download for the browser extension. Once these are installed and an account is created, students can create bibliographies by visiting any resource online, including print resources listed online, then clicking on the browser extension to save to Zotero, and finally by right-clicking on the resource in the Zotero standalone app and selecting "generate bibliography from item." This process allows students to customize which resources are cited, what style they are cited in, and how the citations are saved. In a nutshell, Zotero can create the works cited/references page for any researcher!
The Acadia University's Vaughn Memorial Library, you will choose a cartoon character in a Flash tutorial to learn about early planning, how to paraphrase and quote, citing and where to get help. Avoid making plagiarism mistakes by accessing this simple and fun tutorial.
The Purdue Online Writing Lab (OWL) offers information concerning process, rhetoric and logic, different kinds of essay genres, style and language, and citation.
The University of North Carolina at Chapel Hill, has links to advice on everything from writing introductions and conclusions to structuring arguments.