Current Students


Proctored Exams

FAQs

A proctored exam is an exam that is overseen by an impartial individual, called a proctor, who monitors or supervises you while you are taking the exam. The proctor ensures the security and integrity of the exam process. A valid form of ID is always required before beginning a proctored exam. If you’ve ever taken an SAT/ACT/etc. exam, the procedure is similar in nature. There are rules and protocols that must be followed.

Yes, a proctored experience is required for successful completion of an eCore course. In courses requiring only one proctored exam, failure to take that exam will result in a failing grade for the course regardless of the average of other grades. In courses in which the instructor requires two proctored exams, you may or may not pass the course as long as you take at least one of them, depending on your other grades. In other words, the zero you receive on the missed exam will lower your average grade for the course significantly, perhaps below the passing mark.

Check your course syllabus as soon as you can access your online course. Not all classes have BOTH a proctored midterm AND a proctored final. Some classes have only a proctored midterm OR a proctored final.

For more information, review the posted eCore Academic Calendar

eCore students have the following options for taking proctored exams:

In-Person/Face-to-Face

  • eCore Network Testing Centers (**Most Popular**) - these testing centers are located at your home institution or other USG eCore institutions.
  • Non-Network Testing Centers - these are testing centers located at institutions of higher education in Georgia that are not eCore network schools. They include other approved colleges, universities, and technical colleges in the state.
  • High School Dual-enrollment - The high school proctors in this section only proctor their own dual-enrolled students. Not all high schools are represented.
  • Military/Specialized - These are specialized proctors that only proctor for a specific subset of students (i.e. military members, employees of specific organizations, etc)
  • Out-of-State - These are pre-approved testing centers located outside the state of Georgia.

ProctorU - this is a live online proctoring service that allows you to take your exam from home or another quiet, enclosed location. ProctorU is available 24/7. Students must test their computers. Additional information can be found on the ProctorU website.

Any students that cannot use one of the above options will need to contact the eCore testing coordinators at 678-839-4900 or etesting@ecampus.usg.edu at the beginning of each semester to discuss testing options.

Exam costs may range from $15 to $35 per exam. These costs vary for each location. They are payment for the use of a testing facility, as well as the proctor's time to monitor your exam. Some testing centers may require prepayment while others will require you to pay when you arrive at the testing center. Appointment confirmations will be sent to your home institution email address.

If you are a currently enrolled student at one of the following schools, you are able to take your exam at your school's testing center without cost: Fort Valley State University, South Georgia State College, Savannah State University, Albany State University. If you schedule with a testing center at a school where you are not currently enrolled, you will be required to pay the proctoring cost.

  1. Navigate to your GoVIEW course.
  2. From the course homepage, find the widget (under Announcements or along the right side of the page) that says Click Here for Proctored Exams OR click Assessments at the top of the page, then select Proctored Exam from the menu.
  3. Review the Proctored Exam Overview Information page.
  4. Click the Register Now button.
  5. If prompted, create your SmarterProctoring profile. This will be used to identify testing options nearest you. ** Note: if you require testing accommodations, you must provide an Accommodation letter for the current semester to both your professor and eTesting (etesting@ecampus.usg.edu) before scheduling an appointment. **
  6. Click the Choose a Proctor button.
  7. Choose your proctoring mode and follow the prompts to complete the registration. These steps will vary based on the proctoring mode chosen.
  • Government issued photo ID (i.e. driver’s license, passport, current school ID, etc.)
  • Any materials authorized for use during the exam by your instructor (scratch paper, pencil, etc.)
  • GoVIEW username and password

Several military facilities have testing centers located on-site with an Education Officer who can administer your exam. If the on-site testing center is already listed in SmarterProctoring, you may proceed to schedule your appointment. If you are unable to find an on-site testing facility, please consider testing with one of the approved proctors within SmarterProctoring. If you need to use a proctor not listed contact the eCore testing coordinators at 678-839-4900 or etesting@ecampus.usg.edu for assistance.

Some high schools offer test proctoring services to their students. If your high school is already listed in SmarterProctoring, you may proceed to schedule your appointment. If you are unable to find your high school, please consider testing with one of the approved locations within SmarterProctoring. You will be required to pay the proctoring cost if there is one. If you need additional assistance, please contact the eCore testing coordinators at 678-839-4900 or etesting@ecampus.usg.edu.

If you are a student who is disabled as defined under the Americans with Disabilities Act and require assistance or support services, please notify the instructor prior to attempting any activities or assessments in this course during the first week of class.

In order to receive testing accommodations, students must provide documentation to the instructor from the disabilities center at their affiliate institution or from the Regents Center for Learning Disorders. Accommodation documentation for the current semester must also be provided to the eCore testing coordinators at etesting@ecampus.usg.edu before scheduling a proctored exam appointment.

Questions

Chrome is the preferred internet browser for all of the proctoring options.

The address for the testing center with which you scheduled your appointment will be listed on your registration receipt. This registration receipt is sent to your campus email account when you complete your registration. You will need to travel to that location to take your exam. Please plan to arrive for your appointment a few minutes early to allow for parking and check-in at the testing center. If you have not yet paid for your session, make sure you are prepared to make your payment upon arrival. Upon check-in, the testing center will verify your ID and go over the exam details/rules.

Make sure you know your GoVIEW username and password so you can log in to take your exam once you are seated at a computer in the testing center. Navigate to GoVIEW and log in. To access your exam, navigate to Assessments -> Quizzes -> Select the link in the Quiz List for your proctored exam (it will say Proctored Midterm Exam or Proctored Final Exam). If you have questions about this, please contact the eCore testing coordinators at 678-839-4900 or email us at etesting@ecampus.usg.edu.

  1. Navigate to your GoVIEW course.
  2. From the course homepage, find the widget (under Announcements or along the right side of the page) that says Click Here for Proctored Exams OR Click Assessments at the top of the page, then Proctored Exam.
  3. Click the Register Now button.
  4. Click the Start Session button in the box that displays your exam/appointment details.
  5. If prompted to download any software, you must agree.
  6. Wait until the proctor comes online with you. Closing the session and restarting will delay connecting to a proctor.
  7. The proctor will go over the exam details/rules and verify your ID.
  8. Navigate to your exam: Assessments -> Quizzes -> Select the link in the Quiz List for your proctored exam (it will say Proctored Midterm Exam or Proctored Final exam).
  9. Once at the password screen for the exam, the proctor will take control of your computer and enter the exam password.
  10. Stay connected with the proctor for the duration of your exam. The proctor must witness you submit the exam and exit GoVIEW. Do not disconnect until this has occurred.
  1. BEFORE scheduling your appointment, perform a system test from the computer and location you will be using to complete your exam. If you are having technical issues, there is a chat option where ProctorU Technical Support can assist at the bottom of that page.
  2. Review this video from ProctorU
  3. You must test in a private, enclosed space (not a computer lab, library, or other public space).
  4. No one is allowed to enter the room in which you are testing for the duration of your exam.
  5. You must test on a Windows PC or Mac that has a working webcam and microphone - Chrome books are not supported.
  6. You must have the Chrome web browser installed on your computer. Internet Explorer / Edge / Safari / Firefox are not supported. If you do not have Google Chrome, you may find instructions here.
  7. You will be required to install the ProctorU Plugin to Chrome.
  8. You will be required to provide the proctor a 360-degree scan of the room in which you are testing, typically by picking up your laptop and slowly scanning the room.
  9. The proctor will require you to present a valid, government-issued ID (driver’s license, etc.).
  10. You must be testing using a very reliable, high-speed internet connection. Cell phone hotspots are not acceptable. If your connection with ProctorU drops, you are responsible for getting connected back with them to resume your exam. We cannot reconnect you.
  11. You cannot have any other programs running in the background. When asked by the proctor if you can shut down any unauthorized program or process, you must agree.
  12. The proctor is authorized to maintain the integrity of the exam by requesting additional room scans or other steps during your exam if they suspect something with regard to your testing environment has changed. The time to do this will take time away from your exam which cannot be added back.

Students do NOT have access to the password key. The exam proctor will enter the password for the exam. If you have not scheduled your appointment, please refer to instructions for scheduling an appointment. If you have questions about this, please contact the eCore testing coordinators at 678-839-4900 or email us at etesting@ecampus.usg.edu.

Please contact the eCore testing coordinators at 678-839-4900 or etesting@ecampus.usg.edu so we can check your appointment status and provide information concerning your next steps.

If you have questions, please contact the eCore testing coordinators at 678-839-4900 or email us at etesting@ecampus.usg.edu.

Available Monday - Friday 8:00 AM - 5:00 PM

During Official Testing Windows:

  • Monday - Friday 8:00 AM - 7:00 PM
  • Saturday - Sunday 9:00 AM - 5:00 PM

After hours, please leave a message.

Some testing centers may offer appointments during the evening and/or on weekends, although availability will depend on the individual testing center. Please check your local testing center’s availability in SmarterProctoring to see what is offered.

The online proctoring service, ProctorU is also available for scheduling 24/7 during a testing window. Please note that on the last day of the exam window, the schedule will end at 7:30 PM.

If you are currently in the United States but outside the state of Georgia, the eCore testing coordinators can assist you in finding an approved location near you. Some out-of-state testing centers have already been preapproved and can be found under the “out-of-state” category in SmarterProctoring.

If you meet the technical requirements, you may be able to test with the online proctoring service, ProctorU.

If you do not see any options near you please contact the eCore testing coordinators at 678-839-4900 or email us at etesting@ecampus.usg.edu. Please plan accordingly as this can require additional time.

You will want to register for your exam as soon as possible. The longer you wait to register for your exam the fewer options you will have to choose from. In high demand testing periods, some testing centers will reach scheduling capacity--This is especially true during the final days of the testing window. To ensure you can select your desired testing location/date/time you will want to register early. We do not advise you to wait until the testing window starts to schedule your exams.

Please note that on the final day of testing the latest appointment with any testing option will be 7:30 PM. We do not advise students to schedule their testing appointment that late into the testing window.

Some professors may allow their students to bring additional permitted resources (e.g. notes, scratch paper, calculator etc.) to their proctored exam. This decision is made by individual instructors at the beginning of each term. To see if you are allowed any permitted resources for your proctored exam, please follow the steps below:

From your course homepage in GoVIEW:

Click Assessments -> Proctored Exam -> Register Now. You will find your permitted items listed on this page.

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