Courses

After completing this course, you will be able to

• Identify and describe the basic components of the communication model, the various types of communication, the role communication plays to satisfy needs, and the difference between communication and communications (information technology, satellite engineering, etc.).
• Utilize critical thinking skills to create communicative appeals that are coherent and well adapted to the receiver, stylistically appropriate, and substantively complex.
• Describe the different ways in which language defines and frames situations.
• Recognize how different language strategies (such as the use of vivid, evasive, and equivocal language) enhance or undermine communication effectiveness.
• Describe and analyze the basic strategies for reducing communication anxiety.
• Identify, analyze, and discuss common listening habits that interfere with effective communication and strategies for improving listening skills.
• Analyze the fundamental dimensions of cultural diversity (demographic, regional, and ideological) as they relate to communication.
• Discuss the ethical aspects of communication.
• Identify and explain the major theories of human communication and persuasion in interpersonal, small group, and public communication contexts.
• Observe, explain, and apply the major concepts used to describe interpersonal processes, including the evolution of the self-concept, relational development, listening, and conflict management.
• Observe, explain, and apply the major concepts used to describe small group processes, including group characteristics, decision making, roles, and norms of interaction.
• Observe and utilize the recommended strategies for developing, delivering, and evaluating effective public presentations.