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Current Students


Student Guide

Instructional Support

Many of the instructional support services that students would expect to be available on campus are now available online.

This section will provide information on the following:

Library Resources

The extensive resources of GALILEO (http://www.galileo.usg.edu/) are available to all eCore students. GALILEO stands for Georgia Library Learning Online. As a world wide web-based virtual library, it provides access to multiple information resources, including secured access to licensed products. Students have access to over 100 databases indexing thousands of periodicals and scholarly journals. Over 2000 journal titles are provided in full-text. Other resources include encyclopedias, business directories, and government publications.

The community of more than 2000 GALILEO institutions includes the University System of Georgia, K-12 schools, public libraries, technical institutes and colleges, and a group of private academic colleges and universities.

GALILEO Interconnected Libraries, or GIL, is an extension of GALILEO designed to enhance and expand educational opportunities. GIL provides students, faculty and staff expanded access to the information resources of the University System's Libraries by offering a gateway to information resources held in the University System of Georgia (USG) libraries.

GIL integrates into one system, which contains:

  • A web-based online union catalog of all the book collections of the University System (over six million volumes - 60% of the titles are unique)
  • A circulation system with self-service options
  • Fund accounting
  • Cataloging
  • Check-in
  • Control functions

Students may initiate book requests directly from other libraries by using a computer or from within other libraries.

eReserve Materials

Some eCore courses may have supplemental material on electronic reserve at the University of Georgia Libraries. Instructors provide access information to the resources.

Smarthinking Online Tutoring

Smarthinking is an online tutoring service that eCore is making available to its students. Smarthinking provides tutoring for eCore students in mathematics (basic math through Calculus, including Bilingual Math), Chemistry, Physics, Statistics, Spanish, and Writing across the disciplines. Tutoring is available 24/7.

With SMARTHINKING students can:

  • Connect with an e-structor and interact with a live tutor.
  • Submit writing for any class to their Online Writing Lab.
  • Submit a question and receive a reply from a tutor.

Smarthinking can be accessed inside each eCore course by visiting the Smarthinking link in the navigation bar.

Use the SMARTHINKING Student Handbook for tips on navigating the website and using the service.

Having Problems?

Please review the Smarthinking Technical Guide available online at http://smarthinking.host4kb.com.

Review these trouble-shooting tips as a first step toward resolving problems.

  • Make sure that the browser is set up to allow cookies and pop-up windows. SMARTHINKING uses both of these.
  • Make sure that Java is installed and Javascript enabled. To install Java, go to http://www.java.com, and follow the instructions for the free download.
  • Make sure that Active X is enabled if using Internet Explorer.
  • Make sure to have Flash version 7.0.19+ for Windows or 7.0.24+ for Mac OS X installed. To install Flash, go to Adobe Flash Player, and follow the instructions for the free download.

Still having problems? The SMARTHINKING Technical Support team is available to assist. The Customer Support section of the Smarthinking site can answer any questions students may have about using the service. First check the information in the FAQ, then email SMARTHINKING support if additional assistance is needed:

For additional assistance, please contact eCore Adminstration at ecore@westga.edu, or 678-839-5300. 

Special Requirements

Certain eCore courses have specific requirements. Therefore, it is important to know about these requirements before signing up for the course. These requirements are listed below as well as in the syllabus for each particular course.

The math and chemistry courses require a TI-83, TI-83+, TI-84 or TI-84+ calculator and the GraphLink cabling and software. Please check the syllabus of the specific course for details on the recommended calculator in your subject area.

  • CHEM 1211K - Principles of Chemistry I
  • CHEM 1212K – Principles of Chemistry II
  • MATH 1101 - Introduction to Mathematical Modeling
  • MATH 1111 - College Algebra
  • MATH 1113 - Pre-calculus
  • MATH 1401 - Introduction to Statistics
  • MATH 1501 - Calculus I

The Calculus I (MATH 1501) course requires that students submit their worked examples -hand written or produced in Word- for the four major Online Exams. For that reason, students are required to have access to some type of recording device to capture and submit their work:

  • Microsoft Word to demonstrate their work in a text format or
  • Digital camera, phone camera, scanner or webcam to submit a photo copy of hand-written work completed

The science courses require lab kits and equipment. Please check the syllabus of the specific course for details and costs.

  • PHYS 1211K - Principles of Physics I
  • CHEM 1211K - Principles of Chemistry I
  • CHEM 1212K - Principles of Chemistry II
  • GEOL 1011K - Introductory Geosciences I
  • BIOL 1011 - Introduction to Biology

The Human Communication (COMM 1100) course requires that students create audio/video recordings in some assignments. For that reason, students are required to have access to the following:

  • Webcam with microphone, video camera, or computer with camera preinstalled (such as a MacBook or iMac).
  • Headset (headphone and mic), or microphone and speakers.

The Electronic Technologies in Educational Environment (ETEC 1101) requires that content be developed in Microsoft Word and Power Point.

The Intermediate Spanish I (SPAN 2001) and Intermediate Spanish II (SPAN 2002) courses require that students complete several activities in the external Supersite platform that accompanies the Enfoques textbook. Students must purchase the Supersite Plus Passcode in order to gain access to both of the two required activity tabs within the Supersite environment. Students will also be required to create audio recordings in some assignments and must therefore have access to a headset (headphone and mic), or microphone and speakers. Finally, students will be required to develop content in Microsoft PowerPoint.

Instructional Support FAQs

To locate your username and password:

If you have logged in before, changed your password, and have forgotten that password:

You may change your own password. If you choose to reset your password you will need to wait 5-10 minutes for the change to be processed OR refresh your browser window. If you still cannot access GoVIEW, please contact the eCore Helpdesk at 678-839-5300 or 1-855-93ECORE (1-855-933-2673) or ecore@westga.edu.

Contact the eCore Helpdesk (678-839-5300) to have the email sent again.

eCore courses utilize open educational resources. Information on accessing these free materials is available within the course.

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