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Current Students


Student Guide

Academic Services

This section will outline the academic services available to eCore students. Students should review these services, gain a better understanding the registration procedures and see a list of the courses that are offered through eCore.

This section will provide information on the following:

eCore Liaisons

Each of the eCore Affiliates has a specified representative on campus. These representatives can answer any questions about eCore, such as "How do I register?" or "How do I appeal my grade?" For advisement and other questions, please contact the eCore representative at the appropriate Affiliate Institution. To contact an eCore liaison, please visit the institutions page).

Student Success Team

Students enrolled in eCore courses may be contacted by members of the Student Success Team for assistance throughout the semester. The Student Success Team work alongside the eCore Liaisons and the instructors to provide resources and guidance to students to help ensure success in the program. Throughout the semester, members of the success team will communicate with students through email and telephone, providing timely reminders throughout the semester and tips for success. At the beginning of the semester, instructors will request students to provide a telephone number so that the Student Success Team can follow up for assistance if needed.

Student Accessibility Services and AMAC

If a student has an accessibility issue, or suspects that he/she has an accessibility issue and would like to be considered for accommodations, there are several options. Each USG institution has an office of accessibility services, and the campus eCore Liaison can provide information regarding the office on each home campus. Visit the USG eCore Institutions page to access the accessibility office at your school. Students should contact the accessibility services coordinator at their home institution to discuss the documentation and process required for special accommodations.

If the student needs assistance from eCore, the student should contact eCore Administration at 678-839-5300 or ecore@westga.edu. Please note that email communication is NOT secure and confidentiality cannot be assured if the student elects to communicate via email.

In all cases, students will be asked to qualify for special accommodations by providing documentation that they have gone through an evaluation process at an approved University System of Georgia or private agency evaluation site.

It is the student's responsibility to make arrangements with the campus accessibility services office at the beginning of the semester and to let all eCore instructors and the student's local proctored test site know prior to the time the student will need accommodations.

How do students access AMAC services?

University System of Georgia eCore students should contact the accessibility service provider at the institution to which they pay their tuition. The service provider will walk the student through accessing AMAC services. The student will need to provide the service provider with textbook information (i.e. title, author, ISBN, and edition). The accessibility service provider will need to have the student sign an accommodation form which will be kept on file at the institution and a copy faxed to AMAC (706-5830001). This form can be faxed or emailed to the student for his/her signature.

How do students get access to their books in alternative media (e-text)?

Books in e-text will have an email notification sent to the student, accessibility service provider, or both with instructions on how to download the book. Books from Recording for the Blind & Dyslexic in CD format are typically mailed to the service provider who will give the CD to the student. University System of Georgia eCore students may have the CD mailed directly to them.

How do students get training on assistive technology (reading software and hardware) which will give them access to their books on the computer or with a CD portable player?

Students can be trained by the accessibility service provider or can call the AMAC Toll-Free Technical Support Help Line at 866.418.2750. Students might want to check the AMAC website for up-coming trainings in their area. There is also an AMAC Student Guide that can be accessed or downloaded through the AMAC website.

What does the faculty member do when notified that a student has a disability?

When faculty members are provided with official documentation of needed accommodations by either the student or their accessibility office, they should provide all applicable accommodations. If faculty need assistance, they should contact eCore Administration.

Proctored Tests
eCore Midterm and Final Exams

The University System of Georgia Board of Regents requires that each eCore course contain at least one proctored experience of significance.

Exams in eCore classes work differently than exams in traditional, on-campus classes, because they require you to plan, schedule and pay (testing fees may vary) for any and all appointments at a testing center. Students and faculty should read and use the information on this site to ensure that the necessary midterms and final exams are completed successfully.

In order to measure learning outcomes in an objective, verifiable way, instructors will require students to take one or two exams at an authorized testing center, where students will be asked to present a photo ID.

All eCore midterm and final exams are administered online via GoVIEW. Any potential proctored test site must have computers with internet connection and a GoVIEW supported browser. Students are responsible for scheduling and reporting their exams by the posted deadline. Students are responsible for looking at the course syllabus during the beginning of the semester well in advance of the midterm and/or final to confirm when exams are scheduled and to then decide where to take the exam. Students are also responsible for being aware of the conditions and policies under which the exam will be proctored and administered.

Failure to take a proctored examination will result in failure for the course, regardless of average of other grades. Proctored eCore Exams Are Earth Friendly and Economical

  • Proctored eCore exams reduce costs, energy and resources needed for mailing, faxing, and shredding paper exams
  • Reduction of use of paper, pencils, and ink promote improved environmental quality
  • eCore proctored exams save money and landfill space
Registration

Students register for eCore courses through their campus's Banner system. Each intitution has its own registration schedule; students should check their institutional calendars for registration dates or consult with eCore liaisons for information.

eCore Administrative Services will send students' Welcome Letter via email. The confirmation email includes instructions for logging into eCore coursework. In addition, the email will have other important information to get students started with eCore classes.

eCore Administrative Services and respective institutions must have each student's official institutional email address in order to send important academic notices during the semester.

Tuition and Fees Information

Tuition for eCore is $169 per credit hour. Textbooks and special materials required for courses are not included in tuition rates. Students who register for traditional classroom courses or other distance education courses offered at affiliate institutions will be billed for all of the courses, in additional to any mandatory fees. For students enrolled in eCore classes only, some of the additional institutional fees may not be charged.

Any financial aid is reflected on the student's bill. Those taking classes from more than one institution will receive separate billing notices from each institution.

University System of Georgia Employees - Tuition Assistance Program (TAP)

Employees of the University System of Georgia may be eligible to register for eCore courses through the University System TAP: (http://www.usg.edu/employment/benefits/tuition/index.phtml).

Human Resources Offices at each institution have the appropriate application forms. Each institution has specific guidelines and procedures relating to participation in the TAP. Generally, employees may register for courses only after registration closes and only on a space available basis.

Proctored Experiences

Every eCore course requires at least one, and no more than two, proctored exams or proctored experiences. Most test sites charge a fee for proctoring exams—generally between $15 and $30. This fee is payable to the test site at the time of the exam. 

Dropping, Adding or Withdrawing From a Course
Drop/Add

eCore students can add eCore courses through their institution during the first three (3) days of class each semester and drop eCore classes during the first five (5) days of class each semester. Please note that the eCore calendar may differ from the regular institutional calendar. Classes may begin earlier or later, and drop/add dates may also be different.

Drop for Non-Payment

Some of the institutions may drop students for non-payment if fees are not paid by the deadline.

Drop/Withdrawal for Non-Attendance

All students must log in to their course(s) during the first five calendar days of the semester and complete all attendance requirements for each course; if not, students will be reported as inactive and administratively dropped or withdrawn.
NOTE: Although courses may be dropped for non-participation, students who wish to withdraw should not count on being withdrawn by their instructor or their respective affiliate institutions. It is the student's responsibility to withdraw from courses he or she opts not to complete.

Withdrawal
If for some reason a student cannot participate in class activities, he or she should contact the instructor immediately. Failure to respond to the initial faculty communication within a week or to complete course activities within the first week will result in a student being reported for non-attendance. Failure to participate without officially withdrawing from the course will result in a grade of "F". A student may officially withdraw up to the midpoint of the semester without academic penalty.

Withdrawal Procedure
A student may withdraw from a course with a grade of "W" if the withdrawal is completed by the official midpoint of the semester. The midpoint is listed in each course syllabus. Students who wish to withdraw should submit the withdrawal request form. Withdrawal information will be sent to the student's instructor and to the applicable Registrar's Office.

Financial Aid

Regardless of whether a student is taking eCore courses as a transient student, a transfer student, or as a new student, he or she may use financial aid to pay for eCore courses just like he or she would with traditional campus classes. Financial aid information is available at students' home institution. Contact them for assistance with determining aid eligibility, application procedures, and additional information.

Academic Services FAQs

Withdrawal occurs after drop/add. Visit the withdrawal policies for your home institution. When you complete this form, it will be sent to eCore Administrative Services, the Registrar's Office at your institution, and your instructor will be notified. If you wish to withdraw after midpoint, you should contact your home institution to determine penalties for withdrawal after midpoint.

Contact the eCore Liaison at your home institution for a consultation to discuss options that may be available to you. You may be eligible to apply for a possible "hardship" withdrawal.

Contact your Bursar's Office at your home institution.

Consult with your eCore Liaison to ensure your withdrawal was processed. Please note: If you have withdrawn from an eCore course, the course will continue to show in GoView for a few weeks, but access will be denied to the course.

Check your syllabus or with your instructor at the beginning of the term to determine when proctored exam are scheduled and to learn more about how to register for a proctored exam. You will be required to submit the date, time, and location that you have chosen for your exam at least fifteen business days before the beginning of your exam week.

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