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Proctored Exams FAQs

ProctorU Questions

  1. You must test in a private, enclosed space (not a computer lab, library, or other public space).
  2. No one is allowed to enter the room in which you are testing for the duration of your exam.
  3. You must test on a Windows PC or Mac that has a working webcam and microphone - Chromebooks are not supported.
  4. You must have the Chrome web browser installed on your computer. Internet Explorer / Edge / Safari / Firefox are not supported. If you do not have Google Chrome, you may find instructions here.
  5. You will be required to install the ProctorU Plugin to Chrome.
  6. You will be required to provide the proctor a 360-degree scan of the room in which you are testing, typically by picking up your laptop and slowly scanning the room.
  7. The proctor will require you to present a valid, government-issued ID (driver’s license, etc.).
  8. You must be testing using a very reliable, high-speed internet connection. Cell phone hotspots are not acceptable. If your connection with ProctorU drops, you are responsible for getting connected back with them to resume your exam. We cannot reconnect you.
  9. You cannot have any other programs running in the background. When asked by the proctor if you can shut down any unauthorized program or process, you must agree.
  10. The proctor is authorized to maintain the integrity of the exam by requesting additional room scans or other steps during your exam if they suspect something with regard to your testing environment has changed. The time to do this will take time away from your exam which cannot be added back.

See below for ProctorU Technical Requirements:


TYPE MINIMUM RECOMMENDED
Webcam
 640x480 resolution 1280x720 resolution
PC Users Windows Vista Windows 10 (10 S not supported)
Mac Users Mac OS X 10.5 or higher Mac OS x 10.13 High Sierra
Internet Download Speed .768 Mbps 1.5 Mbps
Internet Upload Speed .384 Mbps 1 Mbps
RAM 1024 MB 2 GB
Connectivity Ports 1935, 843, 80, 443, 61613, UDP/TCP 1935, 843, 80, 443, 61613, UDP/TCP

For more information on technical requirements for testing with ProctorU, Please visit the following link https://www.proctoru.com/portal/ecore-usg#technical Please be sure to review the ProctorU exam readiness page at https://www.proctoru.com/portal/ecore-usg#readiness as well.

  1. Navigate to your GoVIEW course.
  2. From the course homepage, find the widget (under Announcements or along the right side of the page) that says Click Here for Proctored Exams OR click Assessments at the top of the page, then select Proctored Exam from the menu.
  3. Review the Proctored Exam Overview Information page.
  4. Click Register Now.
  5. Click Choose a Proctor.
  6. Choose ProctorU - ProctorU is a live online proctoring service that allows you to take your exam from home or other private, quiet, enclosed locations. Perform a system test before scheduling: https://go.proctoru.com/testitout.
  7. If the system test is successful, click the Schedule button.
  1. Navigate to your GoVIEW course.
  2. From the course homepage, find the widget (under Announcements or along the right side of the page) that says Click Here for Proctored Exams OR Click Assessments at the top of the page, then Proctored Exam.
  3. Scroll down on the Proctored Exam Landing Page to a green block that reads “How Do I Access My Exam in ProctorU?” Follow the instructions in that section to begin your exam with ProctorU.

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